alula privacy policy
Parenting Courses & Coaching
Effective Date: 31/05/2025
At Alula Therapy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you sign up for and use our services. By registering for or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you sign up for our services, we may collect the following types of information:
Personal Identification Information: Name, email address, phone number, and other contact information you provide.
Payment Information: Billing details, payment method, and transaction history (processed through a secure third-party payment processor).
Usage Information: Data about how you interact with our courses, webinars, and coaching sessions, including participation details, session recordings (if applicable), and course progress.
Demographic Information: Age, location, and other demographic data that may help us tailor our services to your needs.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our courses, webinars, and coaching services.
To process payments and maintain billing records.
To communicate with you about your account, updates, and promotional offers (if you have opted in to receive such communication).
To improve and personalize our services based on your usage patterns and feedback.
To comply with legal obligations and enforce our Terms and Conditions.
3. Data Security
We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
With trusted third-party service providers who assist us in operating our business, such as payment processors and email marketing platforms. These third parties are required to maintain confidentiality and use your information only to provide services to us.
If required by law or in response to a legal request, such as a subpoena or court order.
5. Cookies & Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website and services. These technologies help us improve your experience and analyze usage patterns.
You can adjust your browser settings to refuse cookies, but doing so may affect your ability to use some features of our services.
6. Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request corrections or updates to your information.
Request the deletion of your data, subject to legal requirements.
Opt out of receiving promotional communications from us at any time by following the instructions in our emails or contacting us directly.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. International Data Transfers
As we offer our services internationally, your personal data may be transferred and processed outside of your country of residence. By using our services, you consent to this transfer and processing.
9. Children’s Privacy
Our services are intended for adults and not for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected personal information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website with the revised effective date. Please review this policy regularly to stay informed about how we protect your privacy.
By using our services, you agree to the collection and use of your information as described in this Privacy Policy.